Delete your account and data

You can ask us to permanently delete your Clock In Business account and all associated data at any time. Follow the steps below for your role.

If you are an employer

1. Send an email from the same email address that was used to register your employer account.
2. Use the subject line: Delete my Clock In Business account.
3. Include your company name exactly as it appears in the App so we can identify the right account.
4. We will reply within 2 business days to confirm receipt and verify your identity.
5. Once verified, deletion is completed within 14 days.

If you are an employee

Employee profiles are managed by your employer, so you have two options:

1. Ask your employer to remove your profile from the App. This is the fastest path and immediately deactivates your sign-in code and hides your record from the team list.
2. Or email us directly at derou@me.com with the subject Delete my employee record. Include your full name and your employer's company name. We will coordinate with your employer and confirm deletion within 14 days.

What gets deleted

When you (or your employer) request deletion, the following are permanently removed from our systems:

• Your account record (name, contact info, hashed password if any)
• Your profile (schedule, hourly pay rate, reminder settings)
• Your time entries (clock-in and clock-out history)
• Your time-edit requests
• Messages you sent and received in the App
• Your push-notification device tokens
• Your sign-in code (for employees) and any associated authentication records

Deleting an employer account also deletes every employee record, time entry, message thread, and request that belonged to that company. This action cannot be undone — export any data you need to keep first.

What may be retained (and why)

In limited cases we may retain a minimal subset of data for a short period:

• System logs containing IP addresses used for abuse prevention are kept for up to 30 days, then automatically purged.
• Records required by law (for example, if we are legally obliged to retain a specific transaction record) are kept only for as long as the legal obligation requires and are not used for any other purpose.

We do not retain your name, punches, messages, or contact information after the 14-day deletion window.

Questions

If you have any questions about the deletion process, email derou@me.com. See also our Privacy Policy for a full description of what data we collect and how it is stored.